Standard orders are typically processed between 5-7 business days & shipped via ground or air. Shipping prices will be calculated specific to your location once you get to the checkout and add in your shipping address.
We are a Canadian based company. Express orders are sent the same day as long as the order is placed by 12AM PST (Pacific Standard Time). Every shipment comes with a tracking number & will be emailed to you once it has shipped.
FREE Express Shipping for all orders over $170. Don't worry, it will automatically adjust for you at checkout! All Alberta residents receive $5 Express Post shipping and all Canadian residence receive $10 Express Post shipping.
If you're ordering from outside of Canada, your order may be subject to import and custom duties. JORDYN LEAH SWIM doesn't have control over these charges and we cannot tell you what the cost will be, as customs policies and import duties vary widely from country to country. We recommend you contact your local customs office for more information on current charges.
If for any reason you refuse to receive your order and/or not pay for custom duties & taxes in your country your order will be returned back to us. In this case, JORDYN LEAH SWIM will charge the customer for any applicable shipping costs and any applicable import duty taxes for return of shipment.
Please note all package deliveries will require a signature to release your item(s). If you wish to waive the signature release, please request this directly through our courier Canada Post (local) or DHL (international). We'd like to advise that JORDYN LEAH SWIM is not responsible for any and all lost or stolen packages with a customers authorized signature release. This is solely for our mutual protection.